According to OUG 34/2014, you have the right to withdraw from the distance contract, without giving any reason, within 14 days from the date of receiving the product.
Right of Withdrawal
According to OUG 34/2014 on consumer rights in distance contracts, you have 14 calendar days to withdraw from the contract without needing to justify your decision. The period begins from the day you or a third party, other than the carrier, takes physical possession of the products.
Complete the withdrawal form
Please fill in all required fields to process your withdrawal request.
Important information
The withdrawal period is 14 calendar days from receiving the product.
The product must be returned in its original packaging, with all accessories and documentation.
Return costs are borne by the consumer, unless the product is defective or does not match the description.
Refunds are made within 14 days of receiving the returned product, using the same payment method used for the purchase.